Response Times & Limitations
UUCF strives to review and respond to form submissions in a timely manner, while recognizing that different types of requests may have different response windows.
Typical Response Window
In most cases, you can expect:
- 3–5 business days for routine inquiries
- 1–2 weeks for program-level questions or volunteer coordination
- Sooner responses when time-sensitive information is needed
Not for Emergencies
Online forms, including anonymous forms, should not be used for emergencies or urgent situations. Please do not use forms for:
- Emergency situations
- Urgent pastoral care needs
- Immediate safety concerns
For urgent needs, contact a staff member directly, reach out to a member of the pastoral care team if applicable, or call local emergency services.